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[RISOLTO] Stampante HP Laserjet professional p1606dn via ethernet

Inviato: dom apr 16, 2017 22:00
da gian_d
Ciao, da un paio d'anni ho una stampante di rete HP (quella in oggetto) usata da tre postazioni, due fisse e un portatile. Io la uso pochissimo, ma all'occorrenza devo farlo da Ubuntu perché non mi riesce di farla funzionare dalla Slackware. Sembra che sia tutto OK, ma al momento della stampa non c'è verso di farla andare: le stampe restano in coda ma abortite.

Contesto:
1) la stampante è collegata con IP statico
2) è regolarmente identificata sia da cups sia da hplip. L'interfaccia di hplip mi offre pure i tool di configurazione della stampante
3) il driver è quello corretto (lo stesso driver è installato su ubuntu)
4) la configurazione su cups è la seguente (sono le impostazioni messe di default, non saprei dove mettere mano):

Codice: Seleziona tutto

Driver:           HP LaserJet Professional p1606dn, hpcups 3.16.11, requires proprietary plugin (color, 2-sided printing)
Connection:   hp:/net/HP_LaserJet_Professional_P1606dn?ip=192.168.1.15
Defaults:           job-sheets=none, none media=iso_a4_210x297mm sides=one-sided

4) il mio account predefinito è nel gruppo lp (elle-pi) e l'ho settato anche come utente autorizzato su cups in ogni caso il problema si verifica anche se provo a stampare da root. La stampa fallisce sia dalle applicazioni (LibreOffice), sia da hplip (pagina di prova), sia da cups (pagina di prova).
5) su cups la coda di stampa mi riporta questo report:

Codice: Seleziona tutto

Printer: HP_LaserJet_Professional_P1606dn-5     
Name: Unknown     
User: Withheld     
Size: 1k     Unknown     
Status stopped ("Filter failed")
"Filter failed"

Naturalmente il comando "Reprint job" non dà alcun esito

Se invio una stampa di prova, hplip mi notifica subito l'invio con il seguente messaggio:
HP_LaserJet_Professional_P1606dn Print job has completed: Test Page (gian/7)

Infine, dopo una richiesta di stampa, il log degli errori mi fornisce questo rapporto:

Codice: Seleziona tutto

E [16/Apr/2017:21:46:49 +0200] [Job 8] Can\'t detect file type
E [16/Apr/2017:21:46:49 +0200] [Job 8] Job stopped due to filter errors; please consult the error_log file for details.
D [16/Apr/2017:21:46:49 +0200] [Job 8] The following messages were recorded from 21:46:49 to 21:46:49
D [16/Apr/2017:21:46:49 +0200] [Job 8] Adding start banner page "none".
D [16/Apr/2017:21:46:49 +0200] [Job 8] Queued on "HP_LaserJet_Professional_P1606dn" by "gian".
D [16/Apr/2017:21:46:49 +0200] [Job 8] Auto-typing file...
D [16/Apr/2017:21:46:49 +0200] [Job 8] Request file type is application/postscript.
D [16/Apr/2017:21:46:49 +0200] [Job 8] File of type application/postscript queued by "gian".
D [16/Apr/2017:21:46:49 +0200] [Job 8] Adding end banner page "none".
D [16/Apr/2017:21:46:49 +0200] [Job 8] time-at-processing=1492372009
D [16/Apr/2017:21:46:49 +0200] [Job 8] 4 filters for job:
D [16/Apr/2017:21:46:49 +0200] [Job 8] gstopdf (application/postscript to application/pdf, cost 0)
D [16/Apr/2017:21:46:49 +0200] [Job 8] pdftopdf (application/pdf to application/vnd.cups-pdf, cost 66)
D [16/Apr/2017:21:46:49 +0200] [Job 8] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99)
D [16/Apr/2017:21:46:49 +0200] [Job 8] hpcups (application/vnd.cups-raster to printer/HP_LaserJet_Professional_P1606dn, cost 0)
D [16/Apr/2017:21:46:49 +0200] [Job 8] job-sheets=none,none
D [16/Apr/2017:21:46:49 +0200] [Job 8] argv[0]="HP_LaserJet_Professional_P1606dn"
D [16/Apr/2017:21:46:49 +0200] [Job 8] argv[1]="8"
D [16/Apr/2017:21:46:49 +0200] [Job 8] argv[2]="gian"
D [16/Apr/2017:21:46:49 +0200] [Job 8] argv[3]="tmpymECnM"
D [16/Apr/2017:21:46:49 +0200] [Job 8] argv[4]="1"
D [16/Apr/2017:21:46:49 +0200] [Job 8] argv[5]="finishings=3 number-up=1 job-uuid=urn:uuid:276dab44-0820-3124-7a41-52cce2a18bb6 job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1492372009 time-at-processing=1492372009 document-name-supplied=tmpymECnM"
D [16/Apr/2017:21:46:49 +0200] [Job 8] argv[6]="/var/spool/cups/d00008-001"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[2]="CUPS_DOCROOT=/usr/share/doc/cups"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[5]="CUPS_SERVERBIN=/usr/lib64/cups"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[8]="HOME=/var/spool/cups/tmp"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[9]="PATH=/usr/lib64/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[10]="SERVER_ADMIN=root@giand"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[11]="SOFTWARE=CUPS/2.2.3"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[13]="USER=root"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[14]="CUPS_MAX_MESSAGE=2047"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[17]="IPP_PORT=631"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[18]="CHARSET=utf-8"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[19]="LANG=C"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[20]="PPD=/etc/cups/ppd/HP_LaserJet_Professional_P1606dn.ppd"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[21]="RIP_MAX_CACHE=128m"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[22]="CONTENT_TYPE=application/postscript"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[23]="DEVICE_URI=hp:/net/HP_LaserJet_Professional_P1606dn?ip=192.168.1.15"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[24]="PRINTER_INFO="
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[25]="PRINTER_LOCATION="
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[26]="PRINTER=HP_LaserJet_Professional_P1606dn"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[27]="PRINTER_STATE_REASONS=none"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[28]="CUPS_FILETYPE=document"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[29]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[30]="AUTH_I****"
D [16/Apr/2017:21:46:49 +0200] [Job 8] Started filter /usr/lib64/cups/filter/gstopdf (PID 22480)
D [16/Apr/2017:21:46:49 +0200] [Job 8] Started filter /usr/lib64/cups/filter/pdftopdf (PID 22481)
D [16/Apr/2017:21:46:49 +0200] [Job 8] Started filter /usr/lib64/cups/filter/gstoraster (PID 22482)
D [16/Apr/2017:21:46:49 +0200] [Job 8] Started filter /usr/lib64/cups/filter/hpcups (PID 22483)
D [16/Apr/2017:21:46:49 +0200] [Job 8] Started backend /usr/lib64/cups/backend/hp (PID 22484)
D [16/Apr/2017:21:46:49 +0200] [Job 8] PID 22481 (/usr/lib64/cups/filter/pdftopdf) stopped with status 127 (File too large)
D [16/Apr/2017:21:46:49 +0200] [Job 8] Hint: Try setting the LogLevel to "debug" to find out more.
D [16/Apr/2017:21:46:49 +0200] [Job 8] HP_LaserJet_Professional_P1606dn: error while loading shared libraries: libqpdf.so.17: cannot open shared object file: No such file or directory
D [16/Apr/2017:21:46:49 +0200] [Job 8] gstopdf argv[6] = 8 gian tmpymECnM 1 finishings=3 number-up=1 job-uuid=urn:uuid:276dab44-0820-3124-7a41-52cce2a18bb6 job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1492372009 time-at-processing=1492372009 document-name-supplied=tmpymECnM /var/spool/cups/d00008-001
D [16/Apr/2017:21:46:49 +0200] [Job 8] PPD: /etc/cups/ppd/HP_LaserJet_Professional_P1606dn.ppd
D [16/Apr/2017:21:46:49 +0200] [Job 8] OUTFORMAT=\"(null)\", so output format will be CUPS/PWG Raster
D [16/Apr/2017:21:46:49 +0200] [Job 8] OUTFORMAT=\"PDF\", so output format will be PDF
D [16/Apr/2017:21:46:49 +0200] [Job 8] PID 22482 (/usr/lib64/cups/filter/gstoraster) stopped with status 1.
D [16/Apr/2017:21:46:49 +0200] [Job 8] Hint: Try setting the LogLevel to "debug" to find out more.
D [16/Apr/2017:21:46:49 +0200] [Job 8] Color Manager: Calibration Mode/Off
D [16/Apr/2017:21:46:49 +0200] [Job 8] prnt/hpcups/HPCupsFilter.cpp 565: cupsRasterOpen failed, fd = 0
D [16/Apr/2017:21:46:49 +0200] [Job 8] PID 22483 (/usr/lib64/cups/filter/hpcups) stopped with status 1.
D [16/Apr/2017:21:46:49 +0200] [Job 8] Hint: Try setting the LogLevel to "debug" to find out more.
D [16/Apr/2017:21:46:49 +0200] [Job 8] prnt/backend/hp.c 919: ERROR: null print job total=0
D [16/Apr/2017:21:46:49 +0200] [Job 8] PID 22484 (/usr/lib64/cups/backend/hp) exited with no errors.
D [16/Apr/2017:21:46:49 +0200] [Job 8] Calling FindDeviceById(cups-HP_LaserJet_Professional_P1606dn)
D [16/Apr/2017:21:46:49 +0200] [Job 8] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
D [16/Apr/2017:21:46:49 +0200] [Job 8] Failed to get find device cups-HP_LaserJet_Professional_P1606dn
D [16/Apr/2017:21:46:49 +0200] [Job 8] Calling FindDeviceById(cups-HP_LaserJet_Professional_P1606dn)
D [16/Apr/2017:21:46:49 +0200] [Job 8] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
D [16/Apr/2017:21:46:49 +0200] [Job 8] Failed to get device cups-HP_LaserJet_Professional_P1606dn
D [16/Apr/2017:21:46:49 +0200] [Job 8] Color Manager: no profiles specified in PPD
D [16/Apr/2017:21:46:49 +0200] [Job 8] Color Manager: ICC Profile: None
D [16/Apr/2017:21:46:49 +0200] [Job 8] Ghostscript using Any-Part-of-Pixel method to fill paths.
D [16/Apr/2017:21:46:49 +0200] [Job 8] Ghostscript command line: gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -dNOMEDIAATTRS -sstdout=%stderr -sOutputFile=%stdout -sDEVICE=pdfwrite -dCompatibilityLevel=1.3 -dAutoRotatePages=/None -dAutoFilterColorImages=false -dNOPLATFONTS -dColorImageFilter=/FlateEncode -dPDFSETTINGS=/printer -dColorConversionStrategy=/LeaveColorUnchanged -r600x600 -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=841 -I/usr/share/cups/fonts -c \'<</.HWMargins[18.000000 15.500000 18.000000 15.500000] /Margins[0 0]>>setpagedevice\' -f -_
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[0]=\"OUTFORMAT=PDF\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[1]=\"CUPS_DOCROOT=/usr/share/doc/cups\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[2]=\"CUPS_CACHEDIR=/var/cache/cups\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[3]=\"LANG=C\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[4]=\"CUPS_ENCRYPTION=IfRequested\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[5]=\"PRINTER_INFO=\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[6]=\"CUPS_FILETYPE=document\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[7]=\"CUPS_REQUESTROOT=/var/spool/cups\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[8]=\"SERVER_ADMIN=root@giand\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[9]=\"CUPS_SERVERBIN=/usr/lib64/cups\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[10]=\"CUPS_MAX_MESSAGE=2047\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[11]=\"USER=root\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[12]=\"CUPS_DATADIR=/usr/share/cups\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[13]=\"PWD=/\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[14]=\"HOME=/var/spool/cups/tmp\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[15]=\"PRINTER_LOCATION=\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[16]=\"RIP_MAX_CACHE=128m\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[17]=\"CONTENT_TYPE=application/postscript\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[18]=\"CHARSET=utf-8\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[19]=\"IPP_PORT=631\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[20]=\"TMPDIR=/var/spool/cups/tmp\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[21]=\"CUPS_STATEDIR=/var/run/cups\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[22]=\"CUPS_FONTPATH=/usr/share/cups/fonts\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[23]=\"CUPS_SERVERROOT=/etc/cups\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[24]=\"PPD=/etc/cups/ppd/HP_LaserJet_Professional_P1606dn.ppd\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[25]=\"SOFTWARE=CUPS/2.2.3\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[26]=\"CUPS_SERVER=/var/run/cups/cups.sock\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[27]=\"SHLVL=1\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[28]=\"PRINTER=HP_LaserJet_Professional_P1606dn\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[29]=\"FINAL_CONTENT_TYPE=application/vnd.cups-raster\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[30]=\"DEVICE_URI=hp:/net/HP_LaserJet_Professional_P1606dn?ip=192.168.1.15\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[31]=\"PATH=/usr/lib64/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[32]=\"AUTH_INFO_REQUIRED=none\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[33]=\"PRINTER_STATE_REASONS=none\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] envp[34]=\"_=/usr/lib64/cups/filter/gstoraster\"
D [16/Apr/2017:21:46:49 +0200] [Job 8] Error: /ioerror in --showpage--
D [16/Apr/2017:21:46:49 +0200] [Job 8] Operand stack:
D [16/Apr/2017:21:46:49 +0200] [Job 8] 201.847   90.0   1   true
D [16/Apr/2017:21:46:49 +0200] [Job 8] Execution stack:
D [16/Apr/2017:21:46:49 +0200] [Job 8] %interp_exit   .runexec2   --nostringval--   --nostringval--   --nostringval--   2 %stopped_push   --nostringval--   --nostringval--   --nostringval--   false   1   %stopped_push   2003   1   3   %oparray_pop   2002   1   3   %oparray_pop   1986   1   3   %oparray_pop   1868   1   3   %oparray_pop   --nostringval--   %errorexec_pop   .runexec2   --nostringval--   --nostringval--   --nostringval--   2   %stopped_push   --nostringval--   1874   2   3   %oparray_pop   --nostringval--   --nostringval--
D [16/Apr/2017:21:46:49 +0200] [Job 8] Dictionary stack:
D [16/Apr/2017:21:46:49 +0200] [Job 8] --dict:1217/1684(ro)(G)--   --dict:0/20(G)--   --dict:128/200(L)--
D [16/Apr/2017:21:46:49 +0200] [Job 8] Current allocation mode is local
D [16/Apr/2017:21:46:49 +0200] [Job 8] Last OS error: Broken pipe
D [16/Apr/2017:21:46:49 +0200] [Job 8] GPL Ghostscript 9.20: Unrecoverable error, exit code 1
D [16/Apr/2017:21:46:49 +0200] [Job 8] GPL Ghostscript 9.20: ERROR: ioerror (-12) on closing pdfwrite device.
D [16/Apr/2017:21:46:49 +0200] [Job 8] PID 22480 (/usr/lib64/cups/filter/gstopdf) stopped with status 1.
D [16/Apr/2017:21:46:49 +0200] [Job 8] Hint: Try setting the LogLevel to "debug" to find out more.
D [16/Apr/2017:21:46:49 +0200] [Job 8] End of messages
D [16/Apr/2017:21:46:49 +0200] [Job 8] printer-state=3(idle)
D [16/Apr/2017:21:46:49 +0200] [Job 8] printer-state-message="Color Manager: no profiles specified in PPD"
D [16/Apr/2017:21:46:49 +0200] [Job 8] printer-state-reasons=none


Chiedo scusa per la lunghezza, ho cercato di mettere tutte le informazioni possibili. Qualcuno armato di pazienza può darmi una dritta?
Grazie

Re: Stampante HP Laserjet professional p1606dn via ethernet

Inviato: lun apr 17, 2017 9:37
da conraid
Mi sa che ti manca qpdf-6.0.0-x86_64-1, infatti ti dice

] HP_LaserJet_Professional_P1606dn: error while loading shared libraries: libqpdf.so.17: cannot open shared object file: No such file or directory

Re: Stampante HP Laserjet professional p1606dn via ethernet

Inviato: lun apr 17, 2017 10:26
da gian_d
Grazie conraid, avevo notato il riferimento alla mancanza di quella libreria, però non sapevo quale fosse l'applicazione che la usa. Ora la installo e poi vi farò sapere

Re: [RISOLTO] Stampante HP Laserjet professional p1606dn via ethernet

Inviato: lun apr 17, 2017 10:40
da gian_d
Grande! Funziona egregiamente.
Il che conferma la mia idea che qualsiasi problema incontrato con il computer è sempre generato dalla periferica che collega la sedia alla tastiera.
Grazie mille :-)